Rhino Deals Terms & Conditions
We are not able to offer the deal pricing outside of the set timeframes. If you purchase an item outside of this time, it will be the original price. If an item you purchased has deal pricing after your purchase, we are not able to reimburse the difference.
All items, including deal items can be returned in accordance to our returns policy, however if you choose to return an item after the deal has ended the new item will return to the original price (unless for a different size only, see below). We suggest purchasing replacement items right away to secure the deal price.
We will accept size-only returns at the deal purchase price in accordance to our returns policy. Providing that the item is in stock, and the same item as purchased (from the same overarching part number). Returning for alternative items are subject to price difference.
We are not able to special order in, layby or raincheck items at the deal price. The pricing is final, no further discounts.
We are not able to hold items prior to complete payment, to secure items you will need to pay in full.
Items added to your cart at the deal price during the deal will return to their original price once the deal has ended.
Any quotes or invoices created during the deal timeframe will be cancelled once the deal has ended, and the items will return to the original price
Rhino Deals FAQ:
Q - I bought an item full price and now there is a cheaper deal.
Can I receive my money back?
A - No, unfortunately we cannot reimburse the difference in price. If you are keen to snag a bargain, it is possible to return the full priced item that is unworn, unused and in its original condition, and then repurchase the item. Check out our returns info via our contact page.
Q - Can I return an item I bought as a deal?
A - Yes, we have a 20 days returns period for all items purchased from Rhino.
Q - A deal item I am after is out of stock, can you order it in for me at the deal price?
A - No, unfortunately not. The deal is for a limited time only and while stocks last, so if an item is out of stock it’s gone! We may still be able to special order items in for you at full price. Make sure you act fast so you don't miss out.
Q - Can you hold items for me in store to pick up?
A - No, unfortunately we cannot secure items for you without full payment. To secure your deal items, you can place a ‘Pickup’ order and make a full payment, online or over the phone with our customer service legends. This will ensure your stock is secured at the special price until you come and pick it up
Q - I added an item to my cart at the deal price, why is it full price now?
A - The deal is for a limited time only, so if you add an item to you cart but don’t check out before the deal ends, the item will return to the original price.
Q - When returning items, can I exchange at the deal price after the deal is over?
A - Only for the exchange of sizing. Items must be in stock, and the same brand. In all other instances, once the deal has ended all items will return to their original price. To lock in the deal price, we suggest purchasing the new item right away then returning the original item for a store credit or refund.
Q - Can you do any further discounts?
A - Unfortunately not, we have a sponsorship program and they are subject to an additional contract!
Q - Will my order be dispatched as normal?
A - We will make every effort to dispatch all orders on time, as promised, as per usual. Orders processed before 2pm AEST Monday to Friday should be dispatched that same day.
Q - I was emailed a quote/invoice with the deal price, can I still pay for the quote/invoice at the same price later?
A - No, once the deal has ended all unpaid orders and quotes will be cancelled and items will return to the original price. Keep in mind that stock is not secured until fully paid for, so be quick to seal the deal!