The term ‘Rhino or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website whose registered office is P.O. Box 41 Menangle NSW 2568 . Our ABN is 60636994673. The term ‘you’ refers to the user or viewer of our website.
The Rhino website reserves the right to make changes to this site and these terms and conditions at any time.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
By ordering or registering on The Rhino Website you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via the link at the footer of any marketing communications or contacting our Customer Service team and we will remove you from marketing communications. We do not share, sell or exchange any customer contact information with other companies excluding shipping carriers who use this information to deliver orders.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Rhino Website reserves the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, to supply less than the quantity you ordered of any item.
All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order and orders will be held from shipment until security checks have been completed. We will make reasonable attempts to contact you using the details provided to complete the necessary security checks. Failure to comply with such requests from Rhino will result in the order being cancelled and the funds being refunded back to the card used.
The Rhino Website is a manufacturer to end user customers only. Third party suppliers may apply for credit via a separate application.
Shipping & Delivery
Customers who choose Express Shipping (no signature) give authority for their order to be left unattended at their delivery address. Rhino will only replace orders using this shipping method providing the order is proved lost in transit by our delivery company.
The delivery times provided by The Rhino Website are estimates only. The Rhino Website will not be held accountable for late deliveries or loss or damage relating to late deliveries.
Larger orders may be without notice, split up and shipped on a number of consignments for ease of delivery. Tracking information for all consignments will be available.
The Rhino Website will not be held accountable for delivery instructions left on the order being missed or not followed.
More information on Rhino’s shipping policy
Returns, Refunds, Exchanges
Any item which is to be returned to Rhino will only be accepted approval has been granted by Rhino.
Rhino reserves the right to refuse any returned item without notice if we deem the return to not meet guidelines.
The cost of returning rejected items is the responsibility of the customer and Rhino reserves the right to hold products until payment of shipping has been made.
More information on Rhino’s return policy
Prices are subject to change without notice. All pricing unless otherwise stated is set to Recommended Retail which in most cases is set by the Australian Importers of the Products. Pricing changes at Rhino are at the direction of the Australian supplier due to currency fluctuations.
There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate
If notified before goods have been dispatched, The Rhino Website can accommodate order cancellations.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, The Rhino Website shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
The Rhino Website shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged
If your credit card has already been charged for the purchase and your order is cancelled, The Rhino Website shall immediately issue a credit to your credit card account in the amount of the charge.
Product images may not always be an exact representation of the listed product. Many images are sourced from the Australian importers of the products and in many cases the image will not be an accurate representation of the product. Please refer to images as a reference only and rely on product titles, descriptions and fitment listings for accuracy.